About us

LLP CRM

We have 15 years` experience of consulting, implementation and development services around CRM solutions using Pivotal and Microsoft Dynamics 365 software
We employ 23 consultants and developers
We are certified experts with Microsoft Gold Cloud CRM Partner competence
We have implementation experience in over 15 countries

Microsoft Awards
2018 Winner – Retail & FMCG Category for Skanska Reality CRM project
2018 Finalist – Banking, Insurance & Capital Markets Category for PetExpert project
2017 Finalist – Small & Midmarket Cloud Solutions Category for ProTech SpT project
2016 Winner – Customer Engagement Category for Foxconn project
2016 Finalist – Customer Engagement Category for Albixon project
2015 Winner – Innovative Solutions Category on Microsoft Dynamics CRM Platform for O2 Czech Republic project

Our approach

We analyse your processes
We listen to your needs and your perceptions of the challenges you face
We define the key areas where you can work more effictively with CRM
We propose best-practice solutions for your sector, optimise existing processes and automate routine activities
We introduce new workflows that ensure effective use of CRM

LLP background

LLP CRM is part of LLP Group, a business software reseller and consultancy based in Prague. LLP employs around 100 staff in 9 countries and has 25 years‘ experience in consulting, developing and implementing systems across Europe and beyond, with specialists in customer relationship management, international financial management, employee expense management, distribution, fixed asset maintenance and professional services management.

Find out how LLP CRM helped others

LLP CRM helped a global printing solutions provider to standardise and consolidate customer contact records into a single powerful CRM solution, providing tools for the automated initiation of sales activities.

LLP CRM worked with a residential real estate developer to accelerate and improve the accuracy of the handling of enquiries and reservations.

LLP CRM improved the evaluation of sales activities for a high-technology company working in the area of water treatment and material surfaces, to provide management with an overview of sales activity and the status of each project.

LLP CRM helped a leading producer and retailer of household appliances to improve the quality of their customer data to enable effective direct marketing.

LLP CRM worked with the treasury department of a large regional bank to consolidate customer data held in ten different systems into a single CRM database, enabling a comprehensive view of each customer together with detailed drill down and the automated identification of opportunities.

LLP CRM helped a residential real estate developer to improve its marketing campaigns and evaluation of resulting leads.

LLP CRM worked with an online jobs website provider to improve its online advertising campaigns and website, enabling salesmen to work with the most profitable leads and thereby to increase revenue.

LLP CRM helped a global leader in pre-paid voucher and reward systems to standardise and improve key account customer care, resulting in a standardisation of proposal preparation and approval process and significant increase in revenue per customer.

LLP CRM helped an important player in the Czech online jobs market to improve client categorisation and communication, resulting in improved customer satisfaction and more efficient exploitation of customer data.

LLP CRM helped to standardise, streamline and improve the accuracy of customer enquiry handling for an American software and consulting company working in the hydrocarbon processing industry.