Our References

Experience with more than 60 CRM implementation projects

Customer Quotes

Mgr. Lukáš Vildman

Project Director
“We were searching for a complex system to cover the group´s business processes as well as to be able to implement the system in other countries where we operate. The aim was also to support our future growth and be ready for further mergers and acquisitions. We strongly preferred the flexible monthly SaaS lease model without large capital investments in our internal infrastructure. Dynamics 365 and all its add-on features have proven to meet all these requirements. I would like to thank the entire LLP team for their cooperation in the Czech Republic and Hungary and have no doubt that our next project in France will also be a success. I really appreciate the high quality of the consultants and their helpful support we received during the entire implementation project.”

Ondřej Beneš

Acquisition and Research Specialist
“Skanska Reality a.s. has implemented a sophisticated CRM system with the aim of optimizing agent and customer communication and to streamline its processes. A three-stage tender process led to the selection of LLP Group for the implementation of this project because LLP Group was the only company to demonstrate specific know-how in the field of apartment sales and proven ability to customize the system to meet the firm’s complex business process requirements.”

Martin Beneš

Head Analyst
“We carefully considered which CRM system and which implementation partner to choose. In the end we chose LLP Group for its strong references in the financial sector. LLP recommended that we should go for Microsoft Dynamics CRM 2013, which provides an intuitive user interface both on computers and mobile devices, and it represented an ideal solution for us.”

Klára Mikulášová

CRM & Business Systems Coordinator
“The result of the entire CRM project exceeded our expectations. We used to have many different external applications for activities which we can now work in one integrated environment. We now have an overview of all our branches around the world. Since the beginning of our cooperation, there has been a surprising number of improvements from LLP CRM as their own initiative. This has led to a number of new features that had not been part of the original project documentation.”

Petr Budín

Business System Design Manager
“Microsoft Dynamics CRM, implemented by LLP CRM, saved us tens of millions of Czech crowns, radically simplified our work, accelerated our response to customer requirements and improved our data security.”

Pavel Dvořáček

Business Project Manager
“One of the reasons why we’ve decided to invest in our CRM system was to encourage the sharing of information amongst business teams across the whole corporation. I really appreciate the personal approach of LLP CRM, its helpfulness and extensive experience with CRM implementations.”

Jan Moravec

Business Architect
“Despite a limited budget, LLP CRM has delivered a complete CRM solution, including add-on features that meet all the requirements of a modern customer relationship management system. Thanks to the Customer Portal and complete digitisation of the whole insurance process, veterinarians save significant time and are guaranteed payments for treatments within 24 hours.”

Petr Procházka

Sales Director
“Microsoft Dynamics CRM came as a really nice surprise. It was able to meet our most detailed and particular requirements. The perfect example of a tailor-made solution.”…”We were favourably impressed that we found not only a technology partner but also an experienced and strongly motivated business and marketing mentor.” “Management always wanted to know what was going on in the company. Microsoft Dynamics CRM made this possible, and, thanks to LLP’s professional service and their commitment, it became an effective and precise business management tool.”

Anna Dufková

Online Manager
“LLP team managed to solve all the problems that we were facing. The standard solution was tailored to fit all our needs. Where I see the key benefit is the team’s complex view on customer relationship issues.”

Luděk Lhotka

Sales Manager
“LLP helped us to improve some of our business processes and to optimise our use of Microsoft Dynamics CRM. Thanks to that, we developed a more systematic approach to sales management. We also collected a great deal of market data, which, in turn, our sales team were able to use greatly to boost both sales and client satisfaction.”

Pavel Novák

Marketing Manager
“I was in a close contact with LLP while coordinating the whole CRM implementation project on behalf of MEGA. I can claim that the implementation was professionally managed and we did not need to worry about meeting deadlines in any phase of the project. Also, specific amendments to the CRM system based on our company requirements were dealt with continuously and to our satisfaction.”

Derek Cummins

Co-funder and Executive Director
“Big thanks to LLP CRM for being part of our journey and our excellent development partner. Looking forward to our continued cooperation.”

Petr Budín

Business System Design Manager
“Additionally, the new CRM system significantly reduced the burden on our IT department and made us able radically to accelerate the resolution of requirements for further customisation. Not to mention the fact that 80% of change requests can be managed by our business administrators without incurring external cost.”

Pavel Truchlý

Treasury Product Manager
“It is incredible how Microsoft Dynamics CRM has enabled us to shorten the time necessary for collecting complete and correct information on all Treasury clients. We have all the information in one place and thus, new possibilities for increasing productivity and growth dynamics throughout the bank have been opened. I would like to thank LLP Prague – for their excellent and professional approach to the implementation of the system, and for their management of the whole project – all agreed terms and planned budgets were kept.”

Our News

LLP CRM Named a Resco Awards 2020 Finalist in the Innovation Partner of the Year category

LLP CRM has been named a finalist in the Innovation Partner of the Year category in this year’s Resco Partner Awards. The award recognized partners that demonstrated excellence in implementing innovative customer solutions utilizing Resco technology. LLP CRM has implemented Resco solution for a number of its clients. Resco Mobile CRM helps mobilize your business […]

Build and maintain customer loyalty with Customer Service module!

With Dynamics 365 for Customer Service module and its intelligent processes you can deliver personalized services and support. Create self-service web portals – available anytime on any device. Communicate with customers through different channels within a single interface, or provide your clients with dynamic surveys including automatic workflow options to any questionnaire response value. Want […]

LLP CRM Named a Microsoft Awards 2019 Finalist for Waterlogic CRM/ERP Project

LLP CRM has been named a finalist in the manufacturing, sales, and commodity distribution category in the 21st year of the prestigious Microsoft Awards for its CRM and ERP project at Waterlogic, the leader in point-of-use water purification. All certified partners who develop technologically new solutions on the Microsoft platform are eligible for consideration. After […]

Does your company deliver onsite service to customer locations?

Transform your business with Field Service Automation! Dynamics 365 for Field Service is a complete field service management tool that enables you to deliver services proactively, schedule resources intelligently, and ensure a first-time fix. Want to know more? Read about Dynamics 365 for Field Service. 12 May 2020

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