LLP CRM | Customer Relationship Management

We’re the largest team implementing CRM systems in the Czech Republic

Microsoft Silver Cloud CRM Partner in the Czech Republic
Fully certified in all areas of CRM
An experienced team of 23 with wide-ranging sector experience

International competence

Implementations in more than 15 countries
Multi-lingual team
A member of LLP Group with access to 25 years’ international consulting experience

CRM that works to meet your needs

Helping you define your CRM needs and priorities
Designing pragmatic and workable solutions
Using our technical expertise and sector experience

Microsoft Awards – Winner

2018 Winner – Retail & FMCG Category
2016 Winner – Customer Engagement Category
2015 Winner – Innovative Solutions Category on Microsoft Dynamics CRM Platform

Helping you when…

Your customer database is plagued by duplicate and invalid records
Customer enquiries are handled ineffectively too slowly and erroneously
Sales planning and performance monitoring seems complicated
Evaluating the success of marketing campaigns is difficult
There’s no centralised repository of customer data and needs
Sales processes are not standard

Ask us for help...

News

Barbara Dreska named Chairwoman & CEO of LLP Group

Find out how LLP CRM helped others

LLP CRM helped a global printing solutions provider to standardise and consolidate customer contact records into a single powerful CRM solution, providing tools for the automated initiation of sales activities.

LLP CRM worked with a residential real estate developer to accelerate and improve the accuracy of the handling of enquiries and reservations.

LLP CRM improved the evaluation of sales activities for a high-technology company working in the area of water treatment and material surfaces, to provide management with an overview of sales activity and the status of each project.

LLP CRM helped a leading producer and retailer of household appliances to improve the quality of their customer data to enable effective direct marketing.

LLP CRM worked with the treasury department of a large regional bank to consolidate customer data held in ten different systems into a single CRM database, enabling a comprehensive view of each customer together with detailed drill down and the automated identification of opportunities.

LLP CRM helped a residential real estate developer to improve its marketing campaigns and evaluation of resulting leads.

LLP CRM worked with an online jobs website provider to improve its online advertising campaigns and website, enabling salesmen to work with the most profitable leads and thereby to increase revenue.

LLP CRM helped a global leader in pre-paid voucher and reward systems to standardise and improve key account customer care, resulting in a standardisation of proposal preparation and approval process and significant increase in revenue per customer.

LLP CRM helped an important player in the Czech online jobs market to improve client categorisation and communication, resulting in improved customer satisfaction and more efficient exploitation of customer data.

LLP CRM helped to standardise, streamline and improve the accuracy of customer enquiry handling for an American software and consulting company working in the hydrocarbon processing industry.

O2 – case study

EUC Premium (former Medicover)