Dynamics 365 for Project Service Automation

Increase the profitability of projects with Dynamics 365 for Project Service Automation

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Dynamics 365 for Project Service Automation (PSA)

Dynamic integrated platform PSA connects people, processes, and technologies. It enables projects to be implemented in time and within the budget, increases the productivity of employees, and improves client satisfaction.

  • Track projects from launch to implementation in one place in real time
  • Ensure compliance with contract terms, visualise expenses, work, and revenue
  • Intuitive tools for controlling, monitoring and approving expenses, work, and time

Key Features &
Benefits

Customer Quotes

“LLP helped us to improve some of our business processes and to optimise our use of Microsoft Dynamics CRM. Thanks to that, we developed a more systematic approach to sales management. We also collected a great deal of market data, which, in turn, our sales team were able to use greatly to boost both sales and client satisfaction.”

“Additionally, the new CRM system significantly reduced the burden on our IT department and made us able radically to accelerate the resolution of requirements for further customisation. Not to mention the fact that 80% of change requests can be managed by our business administrators without incurring external cost.”

“LLP team managed to solve all the problems that we were facing. The standard solution was tailored to fit all our needs. Where I see the key benefit is the team’s complex view on customer relationship issues.”

“The result of the entire CRM project exceeded our expectations. We used to have many different external applications for activities which we can now work in one integrated environment. We now have an overview of all our branches around the world. Since the beginning of our cooperation, there has been a surprising number of improvements from LLP CRM as their own initiative. This has led to a number of new features that had not been part of the original project documentation.”

“Skanska Reality a.s. has implemented a sophisticated CRM system with the aim of optimizing agent and customer communication and to streamline its processes. A three-stage tender process led to the selection of LLP Group for the implementation of this project because LLP Group was the only company to demonstrate specific know-how in the field of apartment sales and proven ability to customize the system to meet the firm’s complex business process requirements.”

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