Dynamics 365 for Customer Service

Effortless customer service begins with Dynamics 365 for Customer Service

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Dynamics 365 for Customer Service

Customer Service provides a unified platform that allows access to information across orders.

  • Engage with your customers anytime on any channel or device
  • Deliver fast personalised service and support thanks to intelligent processes
  • Improve your service experience through direct survey feedback and discussion forums
  • New features and identified best practices are always available

Key Features &
Benefits

Customer Quotes

“LLP helped us to improve some of our business processes and to optimise our use of Microsoft Dynamics CRM. Thanks to that, we developed a more systematic approach to sales management. We also collected a great deal of market data, which, in turn, our sales team were able to use greatly to boost both sales and client satisfaction.”

“One of the reasons why we’ve decided to invest in our CRM system was to encourage the sharing of information amongst business teams across the whole corporation. I really appreciate the personal approach of LLP CRM, its helpfulness and extensive experience with CRM implementations.”

“Big thanks to LLP CRM for being part of our journey and our excellent development partner. Looking forward to our continued cooperation.”

“The launch of the Customer Service Hub has streamlined our work beyond our customers’ requirements. At the same time, it enabled me to gain online access to data for subsequent analysis of requirements and react to the needs of our clients, as well as a more detailed overview of the team’s work.”

“The result of the entire CRM project exceeded our expectations. We used to have many different external applications for activities which we can now work in one integrated environment. We now have an overview of all our branches around the world. Since the beginning of our cooperation, there has been a surprising number of improvements from LLP CRM as their own initiative. This has led to a number of new features that had not been part of the original project documentation.”

Read about next module Field Service

Free consultancy

Start now with Dynamics 365 and pay only for what you need. Our team can unlock its potential and match it to your business processes.

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