Dynamics 365 for Sales
Automate your business processes with Dynamics 365 for Sales
Gain better insight of your leads and prospects
Supports sales processes from acquiring your potential customer to closing the contract.
- Provide your sales team with contextual information and analysis in real time with a 360-degree view of your customer
- Tailor business processes to your organisation and allow your sales team to work anywhere and on any device
- Focus on the right buyers, leads, and prospects and react quickly and efficiently
Key Features &
Benefits
Activities Under Control
All communication with customers and business partners in one place
Appointments, emails, phone calls, or tasks with one click
Link to MS Outlook
Integration with switchboards
Create meeting minutes with Voice-to-Text dictation
Sales Business Management
Complete sales business management
Offers, orders, and contracts including PDF creation
Complete product catalogue and pricing
Exception and discount reminders
Robust workflow for process management
New Lead Acquisition
Complete lead management including automated processes
Automatic lead scoring and link to LinkedIn Sales Navigator
Online marketing campaigns, exhibitions, or events
Link to landing pages and contact forms
Integrated email campaigns on Mailchimp and other tools
Reporting
Business and sales overviews
Visit and activity reporting
Business plans and evaluation
User dashboards available directly in CRM
Advanced reporting in Power BI
Segmentation and Data Enhancement
Automatic segmentation based on system data
Link to public registers (ARES, Insolence)
Data enhancement from BizMachine application (turnover, revenue, business premises, bids, subsidies, etc.)
Customer Insight
360-degree view of customers and business partners
Integration with your information systems with ERP
Automatic reminder of important events (turnover decrease, another appointment, etc.)
Mobile application for all platforms (iOS, Android and Windows)
Customer Quotes
“The Dynamics 365 CRM implementation by LLP CRM team was not a one-time issue for Scania as the ambition was to launch a complex sales management solution integrating several company systems so that the salesmen had all necessary information in one place. Given the key role of CRM, system development never ends. However, I dare say that over time, together with LLP CRM, we have succeeded in fulfilling the ambition we had with the Dynamics 365 solution. Salesmen throughout the CER (Central European Region) were given a tool to increase their customer awareness and the possibility of working with them more effectively, and their management were given a BI tool. Since business in our industry takes place primarily in the field, some salespeople appreciate working with CRM via the mobile application. Our immediate goal is to start using Dynamics 365 CRM for our new emerging call center.”
Tomáš Mentlík
Project Manager CE region
Scania
“One of the reasons why we’ve decided to invest in our CRM system was to encourage the sharing of information amongst business teams across the whole corporation. I really appreciate the personal approach of LLP CRM, its helpfulness and extensive experience with CRM implementations.”
Pavel Dvořáček
Business Project Manager
Foxconn
“Additionally, the new CRM system significantly reduced the burden on our IT department and made us able radically to accelerate the resolution of requirements for further customisation. Not to mention the fact that 80% of change requests can be managed by our business administrators without incurring external cost.”
Petr Budín
Business System Design Manager
O2 Czech Republic
“We were searching for a complex system to cover the group´s business processes as well as to be able to implement the system in other countries where we operate. The aim was also to support our future growth and be ready for further mergers and acquisitions. We strongly preferred the flexible monthly SaaS lease model without large capital investments in our internal infrastructure. Dynamics 365 and all its add-on features have proven to meet all these requirements. I would like to thank the entire LLP team for their cooperation in the Czech Republic and Hungary and have no doubt that our next project in France will also be a success. I really appreciate the high quality of the consultants and their helpful support we received during the entire implementation project.”
Mgr. Lukáš Vildman
Project Director
Waterlogic Group
“LLP CRM has understood our needs very well from the beginning of the project. They demonstrate a high level of flexibility and solution orientation to bring our organization onto the next level. Communication and collaboration work excellently. We have been guided through changing our way of working based on Microsoft Dynamics 365 Customer Service solution and well supported throughout rollout making the system ‘our own’.” … “The new CRM system helps us to have a better view on our customers and thus serve them more individually. The gain of transparency is not only beneficial in contact with the customer, but also in terms of managing the customer service team.”
Anne-Catherine Grunholzer
Head of Customer Service
ODLO International AG
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