Dynamics 365 for Sales
Automate your business processes with Dynamics 365 for Sales

Gain better insight of your leads and prospects
Supports sales processes from acquiring your potential customer to closing the contract.
- Provide your sales team with contextual information and analysis in real time with a 360-degree view of your customer
- Tailor business processes to your organisation and allow your sales team to work anywhere and on any device
- Focus on the right buyers, leads, and prospects and react quickly and efficiently
Key Features &
Benefits
Activities Under Control
All communication with customers and business partners in one place
Appointments, emails, phone calls, or tasks with one click
Link to MS Outlook
Integration with switchboards
Create meeting minutes with Voice-to-Text dictation
Sales Business Management
Complete sales business management
Offers, orders, and contracts including PDF creation
Complete product catalogue and pricing
Exception and discount reminders
Robust workflow for process management
New Lead Acquisition
Complete lead management including automated processes
Automatic lead scoring and link to LinkedIn Sales Navigator
Online marketing campaigns, exhibitions, or events
Link to landing pages and contact forms
Integrated email campaigns on Mailchimp and other tools
Reporting
Business and sales overviews
Visit and activity reporting
Business plans and evaluation
User dashboards available directly in CRM
Advanced reporting in Power BI
Segmentation and Data Enhancement
Automatic segmentation based on system data
Link to public registers (ARES, Insolence)
Data enhancement from BizMachine application (turnover, revenue, business premises, bids, subsidies, etc.)
Customer Insight
360-degree view of customers and business partners
Integration with your information systems with ERP
Automatic reminder of important events (turnover decrease, another appointment, etc.)
Mobile application for all platforms (iOS, Android and Windows)
Customer Quotes
“It is incredible how Microsoft Dynamics CRM has enabled us to shorten the time necessary for collecting complete and correct information on all Treasury clients. We have all the information in one place and thus, new possibilities for increasing productivity and growth dynamics throughout the bank have been opened. I would like to thank LLP Prague – for their excellent and professional approach to the implementation of the system, and for their management of the whole project – all agreed terms and planned budgets were kept.”
Pavel Truchlý
Treasury Product Manager
Raiffeisenbank
“Despite a limited budget, LLP CRM has delivered a complete CRM solution, including add-on features that meet all the requirements of a modern customer relationship management system. Thanks to the Customer Portal and complete digitisation of the whole insurance process, veterinarians save significant time and are guaranteed payments for treatments within 24 hours.”
Jan Moravec
Business Architect
PetLine
“We carefully considered which CRM system and which implementation partner to choose. In the end we chose LLP Group for its strong references in the financial sector. LLP recommended that we should go for Microsoft Dynamics CRM 2013, which provides an intuitive user interface both on computers and mobile devices, and it represented an ideal solution for us.”
Martin Beneš
Head Analyst
sAutoleasing
“The Dynamics 365 CRM implementation by LLP CRM team was not a one-time issue for Scania as the ambition was to launch a complex sales management solution integrating several company systems so that the salesmen had all necessary information in one place. Given the key role of CRM, system development never ends. However, I dare say that over time, together with LLP CRM, we have succeeded in fulfilling the ambition we had with the Dynamics 365 solution. Salesmen throughout the CER (Central European Region) were given a tool to increase their customer awareness and the possibility of working with them more effectively, and their management were given a BI tool. Since business in our industry takes place primarily in the field, some salespeople appreciate working with CRM via the mobile application. Our immediate goal is to start using Dynamics 365 CRM for our new emerging call center.”
Tomáš Mentlík
Project Manager CE region
Scania
“LLP CRM has understood our needs very well from the beginning of the project. They demonstrate a high level of flexibility and solution orientation to bring our organization onto the next level. Communication and collaboration work excellently. We have been guided through changing our way of working based on Microsoft Dynamics 365 Customer Service solution and well supported throughout rollout making the system ‘our own’.” … “The new CRM system helps us to have a better view on our customers and thus serve them more individually. The gain of transparency is not only beneficial in contact with the customer, but also in terms of managing the customer service team.”
Anne-Catherine Grunholzer
Head of Customer Service
ODLO International AG
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