Dynamics 365 for Marketing
Turn prospects into business relationships with Dynamics 365 for Marketing
Dynamics 365 for Marketing
Integrated marketing platform for planning, implementing, and analysing multi-channel marketing campaigns.
- Identify potential customers and build relationships from the first contact
- Anticipate your customer’s needs and expectations
- Align sales and marketing activities and get a complex overview of your contacts
- Make smarter decisions and achieve maximum return on your marketing spend
Key Features &
Benefits
Email Marketing
Built-in email and landing page templates with advanced editing features
Newsletter subscription management with easy opt-in and opt-out
GDPR Ready – link to consents and their validity
Dynamically create market segments according to set conditions
Detailed statistics of email open rate, click through, and forwarding
Advanced visualisation of email statistics
Easy linking to social networks
Lead Scoring
Score and manage leads based on interactions and track customer journeys
Lead generation, nurturing, ranking, and score by importance
Detailed analysis and overviews
Integrate with LinkedIn Lead Gen
Automated Campaigns
Automate processes across multi-channel campaigns
Option to combine campaigns
Generate workflows and follow-up activities
Campaign monitoring and results analysis
Identify buyer behaviours and nurture long-term relationships
Feedback
Conduct online surveys and get feedback with Microsoft Forms Pro application
Understand customer needs and expectations
Configurable questions, conditions, and order setting
Survey analysis and evaluation
Feedback
Event Management
Event organising in one place
Planning and budgeting, promoting and publishing, participant self-service registration, analysis and evaluation
Link to online meetings and videoconference organising systems
Reporting
Advanced marketing campaign monitoring and evaluation
Detailed email statistics and survey responses, including charts
Link directly to Excel
User dashboards available directly in CRM
Microsites
Create personalised landing pages directly from CRM without HTML coding
Prepare unique partial URLs, texts, pictures, and links to forms or surveys
Easy-to-use graphical editor with advanced features
GDPR
List of valid consents and their types
Consent operation (applying, granting, withdrawing, etc.)
Administrator overviews
Web Tracking
Monitor web traffic by page in real time
Track web activity of anonymous and identifiable site visitors including companies
Anonymous site visitors link to qualified leads directly in CRM
Customer Quotes
“We carefully considered which CRM system and which implementation partner to choose. In the end we chose LLP Group for its strong references in the financial sector. LLP recommended that we should go for Microsoft Dynamics CRM 2013, which provides an intuitive user interface both on computers and mobile devices, and it represented an ideal solution for us.”
Martin Beneš
Head Analyst
sAutoleasing
“LLP CRM has understood our needs very well from the beginning of the project. They demonstrate a high level of flexibility and solution orientation to bring our organization onto the next level. Communication and collaboration work excellently. We have been guided through changing our way of working based on Microsoft Dynamics 365 Customer Service solution and well supported throughout rollout making the system ‘our own’.” … “The new CRM system helps us to have a better view on our customers and thus serve them more individually. The gain of transparency is not only beneficial in contact with the customer, but also in terms of managing the customer service team.”
Anne-Catherine Grunholzer
Head of Customer Service
ODLO International AG
“The new CRM solution, Dynamics 365, brought greater transparency to the entire sales organization. We were able to streamline the process of obtaining up-to-date sales reports across the 15 locations where the system was implemented. LLP CRM has demonstrated exceptional skills in managing the entire implementation project as well as additional customizations. Dynamics 365 provides us with insight to a complete sales process from inquiry, through quotation, order to contract conclusion, including the entire lead management lifecycle.”
Tomáš Franc
Customer Engagement Solution Manager
Beck & Pollitzer Czech
“LLP helped us to improve some of our business processes and to optimise our use of Microsoft Dynamics CRM. Thanks to that, we developed a more systematic approach to sales management. We also collected a great deal of market data, which, in turn, our sales team were able to use greatly to boost both sales and client satisfaction.”
Luděk Lhotka
Sales Manager
Efaflex
“Microsoft Dynamics CRM, implemented by LLP CRM, saved us tens of millions of Czech crowns, radically simplified our work, accelerated our response to customer requirements and improved our data security.”
Petr Budín
Business System Design Manager
O2 Czech Republic
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