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Microsoft Dynamics 365 Copilot launched

Microsoft recently announced the world´s first AI (artificial intelligence) copilot natively built-in to both CRM and ERP applications. Microsoft Dynamics 365 Copilot offers interactive, AI-powered assistance in various business functions including sales, customer service, marketing, and supply chain management.

Dynamics 365 Copilot helps organizations be more productive by efficiently creating content and automating tedious tasks, all by leveraging recent advances in generative artificial intelligence.

Example of Copilot in Microsoft Dynamics 365 Sales and Viva Sales
Example of Copilot in Dynamics Customer Insights
Example of Copilot in Dynamics 365 Business Central

Watch the Introducing Microsoft Dynamics 365 Copilot video for a basic overview, read the Microsoft Dynamics 365 blog for a detailed overview, or contact our CRM consultants.

March 2023

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