Microsoft Copilot for Customer Service
Transform customer support into a modern, proactive service with AI
Copilot for Customer Service
Microsoft Copilot for Customer Service sets a new standard for customer support. Thanks to artificial intelligence, your people have smart tools at their disposal that help them respond faster and more accurately to customer needs. Our task is to deploy Copilot as an intelligent layer on top of your Dynamics 365 Customer Service, which can use knowledge from your company’s databases and actively supports the resolution of each query.
Key features
See it in action
Want to take your customer service to the next level? Contact us. We’ll be pleased to show you how Copilot for Customer Service, connected to your data in Dynamics 365, can help streamline your team’s work and increase your customer satisfaction.
Customer Quotes
“Skanska Reality a.s. has implemented a sophisticated CRM system with the aim of optimizing agent and customer communication and to streamline its processes. A three-stage tender process led to the selection of LLP Group for the implementation of this project because LLP Group was the only company to demonstrate specific know-how in the field of apartment sales and proven ability to customize the system to meet the firm’s complex business process requirements.”
“It is incredible how Microsoft Dynamics CRM has enabled us to shorten the time necessary for collecting complete and correct information on all Treasury clients. We have all the information in one place and thus, new possibilities for increasing productivity and growth dynamics throughout the bank have been opened. I would like to thank LLP Prague – for their excellent and professional approach to the implementation of the system, and for their management of the whole project – all agreed terms and planned budgets were kept.”
“One of the reasons why we’ve decided to invest in our CRM system was to encourage the sharing of information amongst business teams across the whole corporation. I really appreciate the personal approach of LLP CRM, its helpfulness and extensive experience with CRM implementations.”
“We carefully considered which CRM system and which implementation partner to choose. In the end we chose LLP Group for its strong references in the financial sector. LLP recommended that we should go for Microsoft Dynamics CRM 2013, which provides an intuitive user interface both on computers and mobile devices, and it represented an ideal solution for us.”
“Despite a limited budget, LLP CRM has delivered a complete CRM solution, including add-on features that meet all the requirements of a modern customer relationship management system. Thanks to the Customer Portal and complete digitisation of the whole insurance process, veterinarians save significant time and are guaranteed payments for treatments within 24 hours.”
Read about next module Copilot Studio
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